I’m hoping someone can help me with this most odd problem I’m having with my Alexa integration to Ring. I’ll start by saying that I’m having no problems with any of my Ring devices/cameras/security system–everything works fine.
I have my Ring account linked to Alexa, and the Ring skill for the most part works perfect. However, if I say “Alexa, show me the most recent event from the Driveway” Alexa will reply with _“Searching clips for Driveway…sorry, something went wrong.” _ If I then ask a 2nd time, Alexa will again say “Searching clips for Driveway…” but then immediately play the clip fine and without issue.
This behavior is the same every and any time: I always have to ask twice to review the most recent clip from any of my 6 Ring cameras. In contrast, Live View consistently works fine the first time, every time, along with Alexa routines that I also have setup that relate to Ring. Finally, when my doorbell is pressed, Live View auto-loads on my Echo Show. I have an Echo Show 8, and a Fire HD tablet, and regardless of the device, I always have to ask twice as it will error the first time with “Sorry, something went wrong.” Literally everything works except for requesting the most recent video from any camera.
I’ve tried un-linking/disabling the Ring skill, rebooting my devices, and re-linking/enabling the Ring skill. Nothing has worked to resolve this. This ultimately has to be something with the integration, and is not device specific.
Any advice is appreciated!