Please release Alexa greetings in Canada. 
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Love the idea of Smart responses but now I want more!
For anyone who doesn’t want to wait for the update, or wants a custom quick reply, or even if Smart responses is not supported with your device.
(I also did not really like my Ring elite speaker.)
If you have a covered front entrance and a Christmas lights outlet outside above the door.
You can add the Ring skill to Alexa and plug in an echo flex or echo dot (with a holder) outside above the door.
Then create an Alexa routine when the Ring doorbell is pushed say anything you want.
I even followed the custom greeting with Alexa telling them a random joke.
(I did mute the mic for security)
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I am trying to get these new features enabled for my Ring Video Doorbell 2 that I purchased January 2019 (it is set up as a wired doorbell). When I called support they said that the Ring Video Doorbell 2 is not supported for the new features like Quick Replies and Motion Warning. In the original post here it says Video Doorbell 2 is supported. Can you clarify which doorbells are supported?
Hi @KyleP. I apologize for any confusion, but the above listed Ring Doorbells are compatible with this feature. You can also find more information in this Help Center article here. I hope this helps.
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Is there any way to create a custom greeting?
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Hi @Joel3. Alexa Greetings currently assists in two specific situations: package deliveries and taking a message. There isn’t an option to create a custom greeting, but you can read more about how Alexa Greetings works in our Help Center Article here. I hope that helps! 
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This feature needs to be rolled out to ALL cameras and doorbells. Is there a reason why the battery and wired spotlight cameras are not included in this feature roll out. This feature would be a beneficial on all of the cameras.
does this work outside US and Canada?
Hi @gerrydtan. At this time, Alexa Greetings is only available for the US and Quick Replies is only available for the US and Canada.
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Any ideas now on when it will come to the UK?
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What’s the delay in quick replies coming to UK?
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Great idea with alexa greetings-for ring bell pro-- but really need more then 20 seconds before it kicks in as sometimes takes me that long to pick up the phone wherever it is and find the ring app and push the button to see whose there etc and turn volume etc on and by then the alexa has started talking … It would be wonderful if we could get at least another 20-30 seconds maybe — i understand whats involved it was set at 10 seconds which was way too fast i changed it to 20 but really thats not much time to get the cell phone, stop what your doing, open the app, and talk to the person-- that is when your home etc,… because i may want to see or meet them and if alexa starts talking and making it look like we are not home the may leave… once thats a bit longer this is a great addition… pls get is adjusted to we can set it a bit longer for us to talk to the person before AlexA TAKES OVER thanks…
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After reading this article I purchased a Ring Video Doorbell 2 on Prime Day (US). I was hoping to have access to quick replies or messages but when I choose my doorbell in the app it doesn’t have the necessary options.
Is th is normal? should I upgrade my app or continue to wait for an update?
any help would be appreciated.
Hi @Secure77532. These features are currently slow rolling out to all neighbors, so you may not have the feature just yet. Additionally, it’s worth noting that Alexa Greetings is only available on the Ring Video Doorbell Pro, but Quick Replies is available on the Video Doorbell 2. The feature is just still slow rolling out.
It would be nice to have the option of enabling “Smart Response” only when alarm is in “Away” mode.
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Can someone at Ring please explain why these products are sold globally, but you only ever provide these basic functions (in my view at least) to users in the US, Canada or the UK. I’m fairly sure your own sales records should show there are some of us in the world outside those three who keep on buying your products. We also it appears pay way more for them than do the Americans, Canadians and Brits, so please, at what point will you actually provide the full suite of options to everyone else?
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Need Help… Just purchasedmy Ring Door bell Pro 2 last week from BestBuy around Aug. 6, 2021. I had a Ring tech install the doorbell. The Alexa Greetings are not working. Called Ring tech support. Everything works great except Alexa. Went through the steps no luck getting Alexa to work. Tranformer Voltage is Good. Signal Strength is RSSI-67. I owned your PeepHole product this last year and everything works great with my Netgear Orbi’s. Not sure what to do at this point.
Do you have documents to troubleshoot the issue or detailed instructions?
Hey neighbors! Quick Replies should be available and ready to use for neighbors in the US, Canada, UK, IE, or ANZ regions. Please double check the main topic above to ensure your device is listed as compatible with Quick Replies. 
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Any Idea when it is coming in Canada.
same, i dont understand why would it matter where one is located. Also is that based on location of the actual device or the location set in the app? I travel often, currently live in Japan and dont see it on my doorbell pro