Alexa app

My alexa app allows me to find ring skills but when I try to link to my ring account it says session expired code 000. Anyone have a fix for this.

Hey @JWG1979. Do you have a VPN enabled on your network or phone? If so, please disable this as this should help you link the two together after the fact. In addition, ensure you are able to log into your Ring app/account and that the email address for your Ring account is the same as your Alexa account. Once this is done, feel free to remove the Amazon Alexa app from your phone, reboot your phone, and then reinstall the app before trying to add the Ring skill again. Let me know how this goes! :slight_smile:

I found a solution to the same problem I was having: My default Samsung browser refused to log into Ring.com. To solve the problem, I changed my default browser to Chrome. The next time I tried to link my ring skill in my Alexa app, I had no problems.

To change your default Android browser, go to Settings, Apps, Select Default apps view, scroll to Browser and change to Chrome, or Firefox, or any other browser you have installed. (Obviously, you must have installed an alternative browser.)

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