Alert Sounds don’t work

Looking at the one screenshot shows that the “ringer is disabled”. What does this mean and how do I enable it?

Hi @Peterrebay! Depending on the type and model of mobile device your have, this will likely be your phone’s indicator of silent mode or call volume. The Ring app allows you to control and connect to your Ring devices, including streaming video and two audio. This will use your mobile devices call and media volume. I hope this helps! :slight_smile: