Alarm External Siren/Professional Monitoring

UK Topics Security System
#2

Hey @harryy94. We’re glad we could bring the UK boards to the Community to help assist our UK neighbors with their specific concerns. After checking with my teams, we do not have any plans at this time to bring an external/additional siren to the UK Ring Alarm system, but I have passed on your feedback to them on this.

For the Professional Monitoring that we have in the US and some of CA, we are unable to bring this to the UK at this time, which is why we have the Assisted Monitoring. We’ve designed our Assisted Monitoring service to be in compliance with the unique requirements of UK security regulations. I greatly appreciate your feedback on this as well, and your desire to have this feature with your system. If we’re ever able to bring either of these features to our UK neighbors, we will make sure to post about this in our News and Announcements board. :slight_smile:

1 Like
#3

@Chelsea_Ring wrote:

For the Professional Monitoring that we have in the US and some of CA, we are unable to bring this to the UK at this time

I find it interesting that you say Ring “cannot” bring the professional monitoring to the UK. At least one of the competitive products in the UK, SimpliSafe, does offer a professional monitoring service very similar to the Ring US offering complete with human operators, guard dispatch and police call-outs.

So I am sure that Ring could bring a form of professional monitoring, it’s really a question of whether there is demand, and whether Ring have the desire to do it. I’d certainly be keen to see professional monitoring brought to the UK.

2 Likes
#4

Anyone know when an Outdoor siren for the ring alarm will be available in the UK?

3 Likes
#5

This is another none-answer from Ring. Just what are the specific problems that make Ring “unable to bring this to the UK at this time”?

Simplisafe seem to be able to do it in the UK so just why can’t Ring?

1 Like
#6

Would like to have options on having the dome sirens and external sirens in the UK. The base station isn’t effective alone

3 Likes
#7

@Ashalad wrote:
Would like to have options on having the dome sirens and external sirens in the UK. The base station isn’t effective alone

Hello @Ashalad ,

From ‘across the pond’ here in the USA, others have been requesting the feature that you are looking for, with some slight variations. But you can see that you aren’t alone! We here in the USA still don’t have an external siren (our available current Dome siren is not rated/designed for outdoor use).

If you like the idea for an OUTDOOR SIREN (that can tolerate the outdoor weather) then make your vote be heard by clicking on the all the links below, and then click on the “Thumbs Up” icon on the beginning thread (upper-left side) of the originator’s post request.

More “Thumbs Up” Kudo vote will better get the attention of the Ring Teams. I apologize for any similar “Feature Board Requests” that I’ve might have missed. But if I can miss them, then so can the Ring Teams.

There are also many similar posts in other Ring forums, but now Ring Teams look for request here in the “Feature Board Request” forum, and so I did not include those other too numerous links. I just linked only “Feature Board Requests.”

Let’s all mass together our Kudo votes and efforts for an Outdoor Siren! If we can eventually get it here, then possibly it will be made available there. :slight_smile:

Submitted by @Dannyb1991

https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/25458

Submitted by @Jesterbw

https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/52914

Submitted by @deefish

https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren-strobe-combo/idi-p/34552

Submitted by @FarmerBrad

https://community.ring.com/t5/Feature-Request-Board/Outdoor-and-additional-sirens/idi-p/29760

Submitted by @smiley250

https://community.ring.com/t5/Feature-Request-Board/An-Exterior-Siren-for-Canada-other-than-Dome-Sir…

Submitted by @LMR

https://community.ring.com/t5/Feature-Request-Board/Need-a-very-loud-outdoor-siren-option-Also-the-a…

FYI to @RJArmitage , @Nickbrad , @scrosland , @harryy94

6 Likes
#8

Is it possible to trigger the flood light or spot light cam siren when the alarm goes off? This way there will be no need to have an external siren.

#9

@dpn wrote:

Is it possible to trigger the flood light or spot light cam siren when the alarm goes off? This way there will be no need to have an external siren.

Hello @dpn ,

No, the Ring Alarm Base Station can not automatically trigger any camera siren when the alarm goes off. You can activate the camera’s siren manually with your Ring App (some have manged to make this happen with the additional use of a 3rd party device).

And similar to my previous post, You are NOT alone in wanting this feature for the Alarm system to have the ability to also automatically sound the sirens in your cameras when the alarm system is triggered for an intruder. There are also many similar posts in other Ring forums, but now Ring Teams look for request here in the “Feature Board Request” forum, and so I did not include those other too numerous links. I just linked only “Feature Board Requests.” The Ring Teams notice the requests with a large number of “Thumbs-up” votes. This and variations of this idea are already on the Feature Request Board. Make your voice be heard and add your “Thumbs-up” vote to these links by clicking on the Thumbs-up Icon that is on the left side of the author’s initial beginning post (I’ve probably missed a few similar links) :

Submitted by WesleyAldred :

https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-Activation-sets-off-Ring-Cam-Siren/id…

Submitted by DrTej :

https://community.ring.com/t5/Feature-Request-Board/Activate-Siren-on-all-Camera-s-and-Alarm/idi-p/2…

Submitted by DanHolloway :

https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-link-sirens/idi-p/56814

Submitted by MikeP :

https://community.ring.com/t5/Feature-Request-Board/Alarm-Base-Station-should-sync-with-Floodlight-c…

Submitted by Leslew :

https://community.ring.com/t5/Feature-Request-Board/Ring-alarm-siren/idi-p/49072

Submitted by PaddyMc :

https://community.ring.com/t5/Feature-Request-Board/Alarm-Siren-linked-devices-to-ring-chimes/idi-p/…

Submitted by Rand :

https://community.ring.com/t5/Feature-Request-Board/Allow-us-to-Utilize-Our-Flood-Sirens-during-Alar…

UNITE and Thumbs-up VOTE! Get Ring Team’s Attention! :slight_smile:

4 Likes
#10

Ah, I see that it appears now all the above links have been ’ merged’ into a single giant request by the Ring Moderators. Thank you Ring Moderators for making it easier to give our “Thumbs Up” Kudo votes for those authors whom requested this on the Feature Request Board. :slight_smile: :slight_smile: :slight_smile: I do like the ‘single-stop’ placement merging, Cool Cool :slight_smile: :slight_smile: :slight_smile: Kudos to you too!

2 Likes
#11

Thank you for that. I didn’t know. I thought the entire Ring ecosystem was a proper ecosystem but I guess not. I do have home assistant running so I can integrate all of this but still I would prefer Ring to be a self contained ecosystem like Simplisafe, for example.

1 Like
#12

The lack of professional monitoring is dissapointing but I can get by without it. I also understand that the UK is quite strict on automated police call outs.

However the external siren to me is a massive gap and has made me consider scrapping the system altogether. It would simply be a siren that they already have in a weatherproofed box connected ZWave that you can mount outside… nothing ground breaking here and something the Yale Smart Alarm already has.

I have used SimpleCommands to link a 12v Siren to a smart plug. When the alarm is triggered, the power is switched on. However this does not take advantage of the base station’s 4G/Battery backup, so it’s only a temporary solution.

2 Likes
#13

I’m also in agreement here. We pay teh same, if no tmore, over here in the UK, but always seem to get less of a deal!

Professional monitoring I can kinda understand - but an external siren is a no brainer. So is better integration of cameras with the ring alarm to make it a ‘true’ security system. Yes I know we have modes, which are good, but when deactivated I may want to link a camera to my doorbell, but cant because the alarm system is in decativated mode!

Come on Ring, all these updates and we cant have what seems to be a simple enough solution that other companies have already implemented?

2 Likes
#14

Ring has listened to the “Feature Request” Board and now, here in the USA, has made it possible to link the cameras (which can make the “Siren” sound) be linked so that when the Base Station siren goes off, the cameras can also siren too (in addition to activating recording)! I got all excited so I immediately went to my Ring App to link mine also! But, I was briefly disappointed when I tried to do it because I did not initially see any change in the App. It initially appeared to still only make the cameras record when the alarm sounded . . . until I looked more closely. So, yes, the camera sirens CAN be linked now by:

  • Menu > Devices > Alarm Base Station > Base Station > Linked Devices > Alarm Sounding >

After selecting “Alarm Sounding”, this is where I was briefly disappointed because I thought it was still just to select the cameras to only record. Then I noticed the “Explanation-Point” Icon, just right of the “Camera” Icon. Now I understood that by selecting this “Explanation-Point” Icon, it links the camera’s siren to the alarm too! So after selecting “Alarm Sounding” then:

  • Select “Explanation-Point” Icon for the cameras you wish to sound off their siren with the Base Station > then “Save”.

If this new feature is not yet available in the UK, hopefully it will be very soon! Wonderful! Thank you Ring! :slight_smile: :slight_smile: :slight_smile:

2 Likes
#15

If this new feature is not yet available in the UK, hopefully it will be very soon! Wonderful! Thank you Ring! :slight_smile: :slight_smile: :slight_smile:

Can some one from ring confirm if this is coming to the UK and if it’s being roled out in batches. ring have a proven record of not bringing US devices and features to the UK.

I want to make sure this is avaialble before I replace my cameras with ring devices. Also can ring provide a list of supported devices?

1 Like
#16

Hi,

I just checked the menu option that Boone listed and happy to report that this is available for us in the UK :slight_smile:

I have an indoor cam and a stick up cam and they both give me the option to sound the siren when the alarm is sounding.

Cannot confirm for Spotlight or Floodlight as I do not have either of these but I’d have thought they would.

Cheers,

Harry

2 Likes
#17

Hi neighbours. You spoke, we listened. I hope you all enjoy this feature! Thank you @Boone for sharing the great news. :smiley:

2 Likes
#18

I am in the UK and have set it up as you have said. Thanks

@Boone wrote:

Ring has listened to the “Feature Request” Board and now, here in the USA, has made it possible to link the cameras (which can make the “Siren” sound) be linked so that when the Base Station siren goes off, the cameras can also siren too (in addition to activating recording)! I got all excited so I immediately went to my Ring App to link mine also! But, I was briefly disappointed when I tried to do it because I did not initially see any change in the App. It initially appeared to still only make the cameras record when the alarm sounded . . . until I looked more closely. So, yes, the camera sirens CAN be linked now by:

  • Menu > Devices > Alarm Base Station > Base Station > Linked Devices > Alarm Sounding >

After selecting “Alarm Sounding”, this is where I was briefly disappointed because I thought it was still just to select the cameras to only record. Then I noticed the “Explanation-Point” Icon, just right of the “Camera” Icon. Now I understood that by selecting this “Explanation-Point” Icon, it links the camera’s siren to the alarm too! So after selecting “Alarm Sounding” then:

  • Select “Explanation-Point” Icon for the cameras you wish to sound off their siren with the Base Station > then “Save”.

If this new feature is not yet available in the UK, hopefully it will be very soon! Wonderful! Thank you Ring! :slight_smile: :slight_smile: :slight_smile:

1 Like
#19

Yes, I am in the UK and have set it up ok.

@Jamzieth wrote:

If this new feature is not yet available in the UK, hopefully it will be very soon! Wonderful! Thank you Ring! :slight_smile: :slight_smile: :slight_smile:

Can some one from ring confirm if this is coming to the UK and if it’s being roled out in batches. ring have a proven record of not bringing US devices and features to the UK.

I want to make sure this is avaialble before I replace my cameras with ring devices. Also can ring provide a list of supported devices?

@Jamzieth wrote:

If this new feature is not yet available in the UK, hopefully it will be very soon! Wonderful! Thank you Ring! :slight_smile: :slight_smile: :slight_smile:

Can some one from ring confirm if this is coming to the UK and if it’s being roled out in batches. ring have a proven record of not bringing US devices and features to the UK.

I want to make sure this is avaialble before I replace my cameras with ring devices. Also can ring provide a list of supported devices?

#20

Hello @JeffMCFC ,

I’ve seen a few others in the U.K. including @harryy94 on 12/04/2020 earlier in this thread, that have confirmed that it is available in the UK. :slight_smile:

FYI @Jamzieth

#21

I think about time you started thinking of your UK customers as to me (and poss other customers) it appears you are ignoring us and only thinking of your US customers.

I noticed that way back in April (that is 8 months ago now) that was asked when your Ring Alarm 2nd Gen being released in UK and all keep getting is basically no one knows when and to keep lookout on the News and Annoucements

So far nothin mentioned.

How long does it take to get something releasedin UK, cannot be that hard.

I see you are still selling your old stock of 1st Gen in the UK, is this because no one in US wants it so dumping all your old stock into UK and saying let the mugs in UK but out old stock

Also, I notice that you have a sale on your 2nd Gen alarms yet here in UK we are having to pay full price for the old 1st Gen

Someone at Ring needs to start thinking seriously about your UK customers (and future customers) and stop concentrating on just US and think of UK now as we have been waiting patiently for far too long for relase of 2nd Gen Alarms.

The 2nd Gen alarms and accessories are way cheaper than what we in the UK have to pay for the 1st Gen Alarms and accessories when in reality the 1st Gen should be way cheaper than the 2nd Gen as they are very old stock now.

Please someone find out when 2nd Gen being released in UK instead of the standard reply of ‘keep eye on News and Announcements for further news’

After 8 months there must be some news by now