Account deletion requests

The ‘Cancelling a Ring Account You Did Not Sign Up For’ support page provides a link to Data Requests, but this page just gives a 404 error. Where can account deletions be requested?

Hey neighbor!

Thanks for flagging this with us. I went ahead and clicked on the link you provided, and also went through the steps and got the same 404 message. I will reach out to the proper teams to look into this further, and in the meantime, I recommend contacting support further with some help on this account deletion.

If you need our support team to assist further with this, please give our support team a call at one of the numbers available here. I also highly recommend letting our team know that this doesn’t work online when you call as well. Thanks, neighbor!

Hey @vandelay. We are having our team looking into this further, but in the meantime, please use this link instead https://ring.com/account/datarequests in order to complete this request! Thank you again for flagging this. :slight_smile:

Thanks for the response, but that’s literally the same link… which still results in a 404 Not Found.

Sorry for any inconvenience, @vandelay! I’ve just tried it out myself and can confirm that the following link works and should allow you to complete the process you desire. Please visit https://account.ring.com/account/data-requests

Feel free to let us know if this worked for you. :slight_smile: