I just ordered the new 2nd generation video doorbells. Am I able to transfer the Protect Plan I have on my current doorbells to these new doorbells once I set them up? If I have to purchase a new plan for my new doorbells, what will happen to my old plan then.
Hey @smerbeckm. You will need to cancel the old plan that you had for your other devices and then re-subscribe to a new plan for the new devices. Please note that you should get another 30 day free trial as well, so it’s best to cancel the plans before registering the devices to ensure you can utilize the free 30 day trial of the Protect Plus Plan. You can learn more about cancelling and updating your plans here.