Obviously, no one is pushing the button and it is not the motion detector. I’ve tried a hard reset. Light spins constantly blue. Can’t get it to charge back up because it constantly rings.
Hi @mjrapp. It is possible that the physical button is broken. When it breaks, the two points of contact on the button are always touching, thus giving it a continuous ring. I would contact our support team so you can see what your options are. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Best of luck to you!