I have installed a fully charged battery in my Ring Spotlight camera and app shows 10% charge. I have uninstalled and re-installed the app and still get same low charge. Anyone else experienced this?

Hi @JetBlue! When you take the battery that you just put into the camera out, plug it into the charger provided, are the lights on the battery orange and green or just solid green? If the colors are orange and green, the battery will still need to be charged. Please note that most charging takes about 8 hours to give it full power. I would also recommend that if you have another battery, see if that battery, when fully charged, shows properly in the app!

I’m having the same problem. I have 2 batteries. When replacing with a fully charged battery indicator On my app shows only 19% low battery.

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