I only get alerts when people leave

Question

I only get alerts when people leave the house, not coming in or walking around my house.  I know who is in my house I  want to know who is at the door and trying to come in.

Chelsea_Ring · Answer

Hey @PN2. What kind of Doorbell do you have? Are you seeing a lot of missed recordings for events that may have happened back to back of each other? You can learn more about motion frequency and how adjusting your motion frequency (for battery operated devices) to frequent could help make sure you do not have a single missed event in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency). I also recommend to adjust your Motion Settings in general as well to make sure that they are configured properly for the motion you are trying to capture!

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