New iphone 14 pro live view wont open on any cameras

Question

ring app live view works on all other device but it wont work on my new iphone 14 pro.  Have tried rebooting and reinstalling app but didnt help. any ideas?

Caitlyn_Ring · Answer

Hi @reboot2k. You can find various troubleshooting tips and tricks for Live View concerns in our Community post [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). Since Live View works on your other devices but not your iPhone, it's possible you may need to ensure the Ring app and your iPhone's software are fully updated. You can read more on mobile device compatibility with the Ring app in [this](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App) Help Center article.

Justin_Ring · Answer

Hi @user45913. Device ownership concerns cannot be handled here in the Community since this is a public forum. You will need to work with our support team to address your concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.