Deletion history

Question

Hi. I know there's no way to recover deleted videos. But is there a way to know if a deletion took place? There's a half hour in between videos that I believe an event took place, but there's no video at all.

Chelsea_Ring · Answer

Hi @BlanketFort, if a video is deleted from your event history, you will be unable to see which video was deleted. If you believe you missed a motion event, it would be best to take a look at your devices motion settings to optimize notifications. You can do this under the Motion Settings \ [Motion Frequency settings](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) for your device. Which Doorbell do you have?

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