Can't get a verification code via text

Question

I keep getting told I have to set up the verification code process via text but I can't seem to get a text from them. It's impossible to chat with a real person. Anybody have any ideas?

Tom_Ring · Answer

Hi @LindaOntario. This is something that you'll have to sort out with out support team. They'll be able to look into this for you and get you on the right track. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.