I have had the ongoing issue of my Ring Floodlight cam being set off by car headlights that are not in my motion zones but NOW, within the past couple of weeks those headlights are triggering my light to come on too. I have done nothing different with my cam or motion zones. It also picks up white vehicles (during the day) that drive by my house and are not in one of my motion zones. I am so completely aggravated by this Floodlight/Cam. I moved to lowest sensitivity to no avail. I don't even have the light zone closest to the street turned on. The most awesome thing of all is that when I pull into my driveway, where a motion zone IS, the light doesn't turn on until I walk on to my deck. What gives Ring?

Hi @Kk78. Here's a few thing you can try. First, power cycle the device by disconnecting it from power for at least 5 mins, then restore power. Once the Floodlight Cam is back online, perform a reboot. You do that by pressing and holding the setup button for 20 seconds, then releasing. With that done, try testing the motion to see if it is working as it used to. Let me know if this helps!

Yeah, mine in the past week, the lights have been coming back on after going off and continue to do this all night unless I disable the lights. It doesn't align to cars driving by, the house next to mine is abandoned, so no weird heat signatures, my dryer vent is on the other side of the house and it comes on when there is no HVAC running. It functioned fine before, now it doesn't. The only way I've found to fix it is to pull the distance back to a practically useless level. It wasn't like this before, it just started this past week. If there was a recent firmware update then congrats, you took a decent product and made it worse.

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reedandrew1983

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March 05, 2021

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