Indoor cam led light

Question

My indoor cam can’t connect to wifi, the blue led light will turn on about 3-5 sec then off, after 10-15 sec it will turn on again. I don’t know what’s the prob, I even click the reset button still no blinking blue led light to reconnect to wifi. Hope someone can help. Thanks

Chelsea_Ring · Answer

Hi @JasperEthan824. If you have preformed a reset and this was to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. They can troubleshoot with you further on this concern so that you can get the device set up properly! Feel free to come back to this thread and let me know how this goes, as your answer may help other neighbors. :)