Unable to sign into ring.com on desktop computer but can and do from cellphone

Question

One year old desktop computer, brand new purchase.  New ring door bell, 3 weeks old.  Using newest version of Chrome, can’t sign into account.  It works fro my cellphone, though…  Tech help was of NO HELP.  I tried Edge, stilll not signing in.  No VPN running.  No Adblock running.  Cookies are all allowed.  Rebooted router.  After all of this, I still get the same message that 'Something went wrong, try again…'  I also get a notice that my 'Token Expired'.  I guess getting on the subway will not happen now…  If I can’t get some computer geek to get me up and running, then this modern art masterpiece of crap is going back to QVC and I will buy the competitor’s door camera.  So there!

Tom_Ring · Answer

Hi @user78688. Try clearing the cache and cookies for your browser. Also, make sure your browser is up to date and you are opening a new tab. Let me know if this helps!

user78688 · Answer

Ring not working on Chrome or Edge.  Updated both.  Allowed use of mic and camera.  Still get same messages.  Re-installed both browsers— same mess.  Windows is updated as well.  I need a tech person to contact me…