Neighbors in ring app

Question

I’m missing the neighbors feature in my ring app. How do I get access to Neighbors without downloading a separate app? I’m using an iPhone 11 Pro

Chrisg750 · Answer

Same here!! My gf has the feature within her app. I had to download a whole separate app for this. Please help us , thanks!

Goeduard · Answer

You have to upload a new email. I had to delete my old account with the email i had and create a new one with a new email and then it worked. Now i have the neighbors icon back and i can access it with the new email

user_345062 Distintivi (1)