Camera wifi

Question

Hi, I have wifi cameras on battery with solar panel - Ring Spotlight Cam Battery.  I have a strong wifi signal.  The cameras work great for movement.  Only when I look at my wifi network, it happens that individual cameras disconnect from the wifi after a long time, but when they detect movement, they connect to the wifi again.  Please is it ok that the cameras are still not connected to the wifi?  Thank you Ivo

Tom_Ring · Answer

Hi @user35637. Your cameras require a WiFi connection to operate. You can check the strength of your WiFi connection, RSSI, in your Device Health menu. If the RSSI is to low, you may need to move your WiFi access point closer to your device.