Annually fees for memberships

Question

We have registered our security system for a year paid on the 20 June 2022. It’s telling us we need to update and pay again as it’s expiring. Has anybody had this?

Caitlyn_Ring · Answer

Hi @user34968. The Ring Community is a public forum for general troubleshooting support, so we are unable to view account details in order to answer billing questions. If you sign in at Ring.com, you can click Protect Plan to view details about your plan. You can also reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for more assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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