Red number in upper corner of my ring app on home screen of phone

Question

On my home screen the ring app has a number circled in red in the upper right hand corner.  The number keeps getting larger.  I have looked at multiple places and can't seem to figure out what it is means.  Any ideas?

Chelsea_Ring · Answer

Hi @Babw. This number is going to be the number of notifications you have for the Ring app. Notifications can be anything ranging from Ring Alarm related activity (if you have this), motion notifications for Doorbell(s) and/or Camera(s), or ring alerts for the Doorbell(s). It's best to either clear any notifications you do not wish to have or have viewed, or to open up your Ring app and review your event history to clear these notifications. Hope this helps clear this up! :)

user_f408db · Answer

Here's what worked for me (android). I removed the app icon from my homepage. Then went into 'all my apps' that I don't use regularly but aren't on any 'pages' and I did a long press. Then I added it to my homepage. It came up without the widget number. Hope that helps. BTW - it removed my neighbors and history entries, but those repopulated as soon as I tried to see what was still there.

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