The spotlight on my spotlight camera won't stay off. I go into the settings and switch the lights off. They turn off. Then a couple of seconds later, they turn back on. I turn them off then quickly go to the live view and tap the light bulb to turn them off again and at that point they seem to stay off, for a while. It's not motion, I don't think. I want them to turn on when it senses a person or car pull into my driveway. I gave up last night and just left them on and set the schedule to have them turn off at 5:30 in the morning. They turned off, but a second later turned back on. This is frustrating to say the least. I thought this camera and light would be the answer, but not the way it is operating now.

Hi @stanley721! Your Spotlight Cam lights can be controlled via the device settings in your Ring app. I recommend starting by minimizing the light sensitivity so it will only trigger when motion triggers. Please also check the area around your camera for any common triggers, such as reflective surfaces, or sources of heat like vents and appliances. If you do not want your lights to trigger at all, you may turn off the light zones completely. Keep in mind, even with light zones off, the lights are intended to come on when Camera motion is detected. The duration that the lights stay on after a motion is detected, can be altered in your light settings as well. Disabling both light zones, and toggling the 'Record Motion' off, can help to prevent any lights from triggering, but this will also prevent any motions from being detected.If you've reviewed the suggestions above, and you're still having issues with the lights on your camera coming on constantly, the next step would be to reach out to our support team for further assistance. You can reach out at one of the numbers here, or on Facebook @Ring by sending a private message.

I have the same problem. It just started on one of my cameras. I have two others that were all installed July 2020. Is this going to happen to all of them?

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December 08, 2021

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