When I listen to my outside cameras and doorbell I hear strange sounds, almost like loud crickets and I hear voices talking. The units seem to be picking up someone else, somewhere else. These are not sounds I can hear outside, so not local to my home. What's going on with that?

Hi @JuneB. Would you be able to share a video example of how this sounds? This will help the Community determine what might be the source of this. Also, I can share this with our team to see what they think as well. When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated. :smiley:

I have the same issue. My ring doorbell is actually inside my home using it as a camera for inside and it picks up voices not in my home. I even made sure all TV's and sound producing electronics were off and I still can hear distinct voices and conversations when I put my ear up to my speaker on my phone

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January 21, 2020

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