Ring cam connecting to WiFi Hotspot

Question

I’m trying to connect my Outdoor stickup cam to my cellular WiFi hotspot.  I can get it to work with my indoor cam (wired power)  but not with the outdoor stickup cam (battery power). Setup gets stuck at 95% and fails every time. I’ve tried numerous WiFi settings (2.4Ghz only, channels, etc). Is this a bad stickup battery cam?

Caitlyn_Ring · Answer

Hi @user_18b6cb. Are you trying to connect your Ring devices to your hotspot as a troubleshooting step? We typically advise against using a hotspot for Ring devices, since it is not a stable connection. Is this hotspot the only wifi network available where your cameras are installed?

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