Can you get recording past 60 days

Question

I’m needing some recording past 60 days of age . Is there anyway I can retrieve this ??

Caitlyn_Ring · Answer

Hi @Ronaldo22. With the [Ring Protect plan](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans), recorded events are saved for 60 days unless you save them to view past that time. If 60 days has already passed and you didn't save the video you're looking for, you won't be able to go back and get the video as it will have been deleted. I hope this helps clear things up.

user_9a296c Badges (0)