Can't Reset Doorbell

Question

Hi.  My Ring Video Doorbell has been installed for almost 4 years.  I need to take it off the wall to reset it due to a wi-fi change.  The problem is that I can't get the screws out of the bottom to remove it and press the button.  Any ideas?

Chelsea_Ring · Answer

Hey @rhaslage. Are you missing the security screwdriver, or does the screw seem to be stripped?

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