My ring doorbell will not charge

Question

Hi.  I have put my ring doorbell on charge several tines overnight, but a blue light keeps flashing. It is not charging and says it’s on 3% now. I have tried everything suggested on the forums and you tube, but nothing.  Can someone please help?

Justin_Ring · Answer

Hi @user67346. If you have tried all the basic troubleshooting steps for your concern and are still having the same issue, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)

system · Answer

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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