Having issues with the dusk to dawn setting failing almost weekly. I have talked to support, received new floodlight camera and it did it again last night. It works at the dusk time, but at some point through the night, it fails. I can manually turn on the light, but this is a security issue where me as a homeowner, wants light on ALL night. Any others experiencing this with a correction? I am thinking its a software glitch.

Update! I noticed it failed after doing an update. I had woke up, checked my system and saw one was updating, light still on. After update, light went off, but motions still worked, then back to normal the next night. So I think it forgets the time when it completes the update or since its IN the schedule, it does not relight. Trying custom times to see if any different. Major flaw in RING firmware that this happens and they seem clueless on the cause and remedy.

I have 4 ring cameras and one of them fails almost every night on the dusk / dawn. When it fails, I turn it on manually and then if it senses movement the light turns Off. Not great to have a light that goes off when it senses a person in the yard. Very bad bug.

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user14950

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June 18, 2022

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