How do I open my Ring Doorbell if I have lost my origininal scredriver

Question

I need remove my doorbell from wall mount unit, but I have lost my original screwdriver.  Now I can't load my battery because I can not connect USB cable because I cant'  accees to back site of camera

Caitlyn_Ring · Answer

Hi @Stobe. The size of the security screw on most of our Doorbells is a T15 Torx, with some of the older models being a T6 Torx. They are a star shaped screw, and you should be able to get a star screwdriver from your local hardware store. You can also purchase a [Spare Parts Kit](https://ring.com/collections/accessories?filters=category:video-doorbell-wired,category:video-doorbell-pro,category:video-doorbell-pro-2,category:video-doorbell-elite,category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-4,category:peephole-cam,type:spare-parts) from Ring.com for your particular Doorbell model.

user_5c6e5f · Answer

If it is the type that releases when you stick the little plastic tool in the slot, you can use the tip of a medium size cable tie instead.

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