Camera stopped working

Question

Hi i Have a security camera. It is connected to power and wifi but the camera wont connect anymore or show live feed.

Tom_Ring · Answer

Hi @user_8ff4e7. If it won't connect or show live feed, it's likely not connected to wifi. What specific camera model is this? I suggest pressing and holding the setup button for 20 seconds, then releasing it. Next, you can reconnect it to wifi by following the instructions in the Device Health menu of the Ring app.