My history has stopped being saved. I have the basic feature which I paid for.

Hey @George\_S, if you are having any concerns with your subscription and the videos not saving, it would be best to reach out to our support team for this. They can take a deeper look into your account to get this sorted out, so please give them a chat whenever you have a chance [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch).

Same problem also, this is a RING issue, not a user issue. Please resolve.

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BrianD1

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February 20, 2020

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