Z
Ring Doorbell 3 battery issues
battery-video-doorbell
troubleshooting
Had the doorbell for a year max, battery needs recharging every few weeks. Adjusted all the settings to low battery use last time but no change. It is capturing between 20-30 motions roughly a day - is that a lot? Surely not enough to result in this level of battery drain? Please help! Thanks
248 •
0 •
1 •
29-10-2023 08:12:16
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @ZackBartois. Are you opening the Live View a lot alongside those 20-30 motions each day? Additionally, what is your[ Video Recording Length](https://support.ring.com/hc/en-gb/articles/360040293791-Adjusting-video-recording-length-for-battery-powered-devices) set to? If you have this set to a long recording length, it could be impacting the battery. I'd also recommend reviewing the information regarding unexpected battery drain [here](https://support.ring.com/hc/en-gb/articles/4405531384468-Fixing-unexpected-battery-drain-in-Ring-Video-Doorbell-or-Security-Camera). Lastly, you can try performing a quick [reboot](https://support.ring.com/hc/en-gb/articles/7438395032980-Rebooting-your-Ring-Video-Doorbell-or-Security-Camera) on your Doorbell after reviewing all the settings and troubleshooting steps. If this issue persists after trying that, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) for further assistance.
0
31-10-2023 05:59:20
•