Digital chime won’t work with Ring

Question

I purchased a ring doorbell and have attached it to my digital chime at the front of my house, the initial test shows there’s enough power to ring the chime, however when I push the button it will not make a sound. Anyone else dealing with this issue?

JonC · Answer

I’m having the same problem. I have Hampton Bay CH-7621-02  digital doorbell, which is listed on the compatible chime list. It was working fine with the regular door bell button but since I installed the Ring Pro 2, the chime no longer works. Any suggestions?

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