Half of the displayed image is pink

Question

I have a Ring Floodlight Cam that all of a sudden started to show half of the displayed image properly and the other half seems like it is in infrared night time mode. Is there any way to fix it or can I get a replacement unit?

Tom_Ring · Answer

Hi @mtndew73011. You can fix this by power cycling the device, or by gently tapping on the side of the camera during Live View. To power cycle, just disconnect the device for 10 minutes, then power back on. Let me know if this helps!

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