Accessing video older than 3 months

Question

Is there any way to access video footage that will have been added over 3 months ago

Justin_Ring · Answer

Hi @user26581. An active Ring subscription is required for access to video recording, and it does not apply retroactively to events that occurred before you subscribed. Recordings can be stored for up to 180 days in the Ring app, unless you have deleted the recordings or you have your video storage time set to something shorter than the 180 days. Keep in mind that once a recording has been deleted, it is permanently removed and there is no way to retrieve it. I hope you find this information useful.