Hello. I added a new ring 2 doorbell and deleted my old one. The ring protect plan did not transfer to the new one. Any ideas how to fix this?

Was it installed under the same email address as the previous? Thanks!

'Once the old plan is cancelled, you will receive a prorated refund amount based on the amount of time used.' Shouldn't that be be a refund of the remaining time NOT used?

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Memphiz10C

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March 06, 2022

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