Video Doorbell Pro 2 not showing on windows app dashboard

Question

Just upgraded to a video doorbell pro 2.  It is coming up on my phone's Ring app but does not appear on my Ring windows pc app.  Did I just waste a lot of money on an upgraded doorbell that is not going to work where I need it to?

Tom_Ring · Answer

Hi @dave2282r. Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new Ring Pro 2 in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using [Ring.com ](http://ring.com/) to view your devices on a desktop computer. The team here is continuously working to add features to improve your [Ring.com ](http://ring.com/) experience. Thank you for being a great neighbor, please let us know if you have any additional questions.

078088bcff548624d682cbef5a7133 Abzeichen (0)