Since the update I haven't been receiving motion alerts. All my settings are the same as before which we just fine. But now I only get notified when someone rings the doorbell

Hi @Jon428. Is your Ring Doorbell still detecting motion and logging this in the Event History, but you're just not receiving any notification for it? Or is it not detecting motion at all? Additionally, which model of Ring Doorbell do you have, and what make and model of smartphone do you have?

Have the same issue. Have Floodlight Cam Wired Pro and Stick Up Cam Battery. Since the app update, not receiving motion detection notices. All motion events for both cameras are being recorded in the Event History. All settings allow motion detection notifications. Haven't changed any setting, so not the reason notifications stopped. Using Samsung Galaxy S20FE smartphone. All permissions are correct. All background tasks are allowed, no battery saving set for Ring app. Have restarted phone, cleared app cache, turned off notifications turned back on again and still not getting motion notifications.

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August 26, 2021

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