I just discovered that if you are looking at your event history on the web interface, then ACCIDENTALLY tap the delete button, it does **NOT** ask you to confirm deletion!!!! This is extremely frustrating as wasn't planning on deleting the video I was viewing! They SERIOUSLY need to have a 'Recently Deleted' queue so you can recover an accidentally deleted video. What if the video I deleted was something important???? It WAS something I wanted to keep, and potentially very important, so I am very upset that this happened! FIX IT SO THE WEB INTERFACE CONFIRMS DELETION PLEASE!!!!!!!

Sorry to hear about this @elizard! We recommend using the Ring app to review and delete events. Check out our Help Center article containing the best steps to take for deleting events. We will definitely share your feedback with the team to consider for the browser interface.@terriandhopeton, deletion is permanent. Once events have been deleted, they cannot be recovered. There are no backups stored in order to protect your privacy.

I have the same question! Our household shares the RING app, and someone deleted a video, that should not have been deleted. I would like to retrieve this video! Is there a way!?

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RadioPhil

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July 16, 2021

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