How do i get old videos back

Question

Any one knows how to get old data

Tom_Ring · Answer

Hi @Caines. Once videos are deleted from the Ring app, they are permanently deleted. There is not a way to retrieve old videos. I would suggest [downloading](https://support.ring.com/hc/en-us/articles/115001834066) important videos.

Justin_Ring · Answer

A post was split to a new topic: [Shared User cant see recordings](/t/shared-user-cant-see-recordings/224863)