Spotlight cam pro no wifi

Question

I have multiple ring cameras and systems.. all of them work except my 2 ring spotlight pros.. they will not connect to wifi. I have tried factory reset atleast 13 times I have changed wifi to 2.4 only I have set to Wpa2 I have done multiple passwords both just numbers and simple letters. Reset and checked all updates on router and modem.. nothing works on them but all my other ring devices are fine.

Caitlyn_Ring · Answer

Hi @user_7ceb79. Are you receiving a specific error message when you try to connect your Spotlight Cams to wifi? What is the approximate distance between the Spotlight Cams and your router?