Ring Stick Up Cam is not detecting motion when facing a window

Question

I have my stick up cam facing a window, and it doesn’t dectect motion, it is broad daylight, and the camera view is great, but still doesn’t dectect motion. Only detects it when I move the camera myself.

Caitlyn_Ring · Answer

Hi @ohhithere101. We do not recommend facing the Stick Up Cam towards a window, as this will impact its ability to accurately detect motion. With the way the [motion detection](https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices) works, the sunlight through the window is going to throw off the motion sensors. Adjustable motion sensors work by identifying visitors based on a change in temperature, and sending a signal to your smart device. You can read more about proper positioning for your Stick Up Cam in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360016151332-Proper-Positioning-for-your-Stick-Up-Cam-Battery). I hope that helps! :)