Floodlight camera not working with firestick

Question

I’ve enabled the skill in Alexa but when I tell it to show the camera on my firestick is get a 'waiting for ring.com' splash page then it just goes back to whatever screen I was on but never shows the camera. Everything else works perfectly fine ring app etc.

Chelsea_Ring · Answer

Hey @Robg45. You're able to pull up a Live View on your Ring app without a problem, correct? The Live View may be unable to pull up on your Fire TV if it has a poor connection to your network, as it needs to use the upload speed provided from your network to pull this up, and it may have a hard time connecting. I recommend removing the Ring skill and re-enabling it to see if this helps. In addition, feel free to check out our Community post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Having-Trouble-Viewing-Ring-Cam-Live-View-on-Alexa-Show-and-Fire/ba-p/44143) for some more tips and tricks to try.